About Codicil Global
Codicil Global is one of the leading names in the E-commerce industry in Malaysia. With premium quality products, faster delivery and greater discounts, we aim to provide best shopping options for customers looking for astonishing shopping experience. We currently deal in men and women fashion apparels and accessories, home decor, kitchen and dining products. Happy Shopping!
Refund & Cancellation Policy
- We reserve the right to cancel/modify any order without providing any reason. This is regardless of whether the payment has been confirmed/received. A complete refund for the canceled orders and differential refund for the modified orders will be processed. A refund can take sometimes up to 7 days to effect.
- For orders in which the problem arises owing to the mistake of the user e.g. wrong address or incomplete information or recipient not reachable, no refund will be given.
- The user agrees to give the correct information which is true and authentic. We reserve the right to confirm the information provided by the user. We also reserve the right to disallow any user to use this website and may reject/cancel the registration without providing any reason whatsoever.
- We will not be responsible for any delay / non-delivery of the order by the vendors or because of flood, fire, wars, the act of God, or for any reason that is beyond our control. For such orders, a complete refund will be provided.
- Delivery of certain items may not be possible under certain uncontrollable circumstances like no courier service, delivery not available, etc. However, you will get a 100% refund of your money.
- No claim of whatsoever nature under any circumstances will be tenable other than the claim for a 100% refund of payment made. All such claims if any, are to be raised within 48 hours of delivery /non-delivery.
- Please contact us on firstname.lastname@example.org for further clarification on any issues related / non-related to the refund and cancellation policy.